xNomad: The Basics
Welcome to our comprehensive FAQ guide created to help you understand and navigate the core concepts, functionalities, and offerings of xNomad. As we innovate in the realm of flexible retail space, we want to ensure that our community is equipped with clear, concise, and accurate information.
In this guide, you'll find answers to the most frequently asked questions about our platform, ranging from getting started as a brand or landlord, to understanding our unique features, payment processes, and much more.
Whether you're an existing user or someone who's just discovering xNomad, this FAQ section will serve as a resource to help you make the most of your experience with us. We invite you to explore these questions and answers at your leisure, and we're always here to assist you further if needed.
How does xNomad work?
We want to make the offline customer experience as easy as possible. We are xNomad, a new technology platform which makes browsing and booking commercial popup space as easy as AirBnB makes booking a hotel room.
xNomad is the Nordics' leading marketplace platform for short-term retail space.
We connect brands and entrepreneurs with their idea retail space that they rent for a short-term period to create a pop up store experience.
The spaces are ready to move into, and some spaces are able to handle sales for you.
Tenants can search for spaces by either browsing our featured destinations or entering their preferred location directly into the search bar.
Landlords can list a space by emailing [email protected] or submitting a space form online.
What exactly is a pop up shop?
A pop up shop is a temporary retail space. They are an effective way to appeal to all of your potential customer's senses. They appear in all shapes and sizes, typically taking over a space for anything from a couple of hours to up to a year. They are used for all sorts of purposes, from launching new products, boosting brand awareness, sample sales or testing an idea.
How long does it take to get started?
You can have your pop up dream up as quickly as a day. You follow the simple three-step process of logging in, browsing space and booking space on xNomad. With our auxiliary partnership with staffing, point of sales, and merchandising display you can create a maximum brand experience ready for the world whether you rent by day, week or month.
Who can use the service?
xNomad is available to anyone with a space to fill, or an idea in need of one. Ultimately, the landlord determines the availability of specific ideas. If a first choice is not available, we work with you to find a suitable space to meet your needs.
What works in a pop up? Food, fashion, technology?
It starts with an idea. Bringing your brand into physical space, xNomad is here to give space for your idea no matter if it is a speciality food, an e-commerce store, a new product or a demonstration. There is a rapidly growing wide range of spaces in increasing areas.
Do I get WiFi and PoS?
Each space has different terms and conditions. The spaces are ready to move into, and some spaces are able to handle sales for you.
With our additional services through connections to our auxiliary partnership with staffing, point of sales, and merchandising display you can create a maximum brand experience ready for the world whether you rent by day, week or month.
How do I get access and move into (and out of) a space?
You can access your space from the beginning date of your rental period. Keys should be collected within the opening hours stated on your emailed terms.
Remember to include time for setup and takedown when deciding how many days to rent your space for. Landlords require full rent for every day you occupy the property due to many properties being booked out back to back, this must include your setup and takedown.
Can I extend my stay?
Spaces are subject to availability. We recommend extending your stay as soon as you can. Extensions are made in the same procedure as the original booking through the xNomad marketplace.
We find that many brands would like to repeat locations. We recommend booking your desired dates in groupings if possible to secure your ideal dates and space.
Is it secure?
All xNomad listings are verified locations. The xNomad team visits and photographs the sites to ensure the best experiences possible for your use.
Are there any limits to what I can do in the space?
If you’re planning to redecorate most spaces require you to return the space to the condition you rented it in. In some cases properties don’t allow for major drilling or dark painting so always check with the landlord first.
When it comes to the ‘permitted use’ of your space, it is your responsibility to ensure you have all the correct licenses and planning permission from the local authority before you move into your space.
Who pays for the store fittings and interior design?
The space is rented as is. When you leave the space it is to be returned the same. Spaces with fittings may be used as per their individual agreement, but all new design is to be at the cost of the renter.
Remember to include time for setup and takedown when deciding how many days to rent your space for. Landlords require full rent for every day you occupy the property due to many properties being booked out back to back, this must include your setup and takedown.
How do I list my space?
You can fill in this form, or write to [email protected]. You decide the terms, cost, availability, and who is able to use your space. xNomad has all the contracts and helps you find great brands who want great space. We make it easy for you to approve, manage and monitor while you make money on your utilized space. We come and take nice photos to give your property the best possible exposure.
Do I need to empty my space?
It is up to each property manager to decide if they would like to do a shop-in-shop, or if they will offer the entire space. In the case of empty space, it is up to the landlord to decide if they want to make it a white space or leave it raw for the tenant to transform. We have people looking for all sorts of spaces.
Have another question? Contact us
Sankt Paulsgatan 22 118 48 Stockholm Sweden